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This Privacy Policy ("Privacy Policy") describes the types of information that FADUIIO Hair Care ("FADUIIO Hair Care," "we," "the company," or "our") may collect or provide when you interact with us, including but not limited to when you visit our website at https://faduiio.com ("Website"), and how we collect, use, maintain, protect, disclose, and store this information.

Please read this Privacy Policy before using the Site or providing any personal information to us. By accessing the Site, you accept the practices described in this Privacy Policy. These practices may change from time to time, but any changes will be posted on this page, and changes will apply only to future activities and information. Therefore, please check this Privacy Policy regularly as it may change.

The Site may contain links to third-party websites and online services. Any access and use of these third-party websites or online services are not governed by this Privacy Policy, but are instead governed by the privacy policies of those third-party websites or online services, and we are not responsible for their information practices.

Information Collection

Personal Information

• Name
• Mailing address
• Email address
• Phone number
• Payment information (e.g., credit card number, billing address, card expiration date, security code)
• Details about specific orders and tWe may collect personally identifiable information from you, such as:ransactions with us, including the products you purchase and your shopping/spending history
• Geolocation derived from your IP address
• Photos you provide or mention us in, including your likeness, which may also reveal your gender and racial or ethnic background
• If you post photos on social media and tag us, or comment on our social media pages, we collect the content of that photo or message. Please note that if you choose to post photos on social media and tag us, or comment on our social media page, any information you post will be visible to other visitors to that social media page. We are not responsible for any personal information you include in such posts or how other visitors may use that information.
• Information you provide in response to our surveys or polls. Participation in these surveys or polls is voluntary.
• Any other information you provide when contacting us.

These details are collected when you purchase our products, register an account, join our rewards program, subscribe to our newsletters, or contact us.

Cookies/Tracking Technologies

The Site may use cookies, pixels, beacons, and other tracking technologies. These cookies and tracking technologies may automatically collect information about your device, including but not limited to:

• Operating system type
• Browser type
• Time and date of access
• Device type
• Referring website address
• Search queries
• Browsing history
• IP address
• Geolocation based on IP address
• Other technical information such as protocol status and substatus, bytes sent and received, and server information

We may also collect information about website traffic patterns, actions taken on the site, and your interactions with our website and advertisements. This information is used for our business purposes, including operating and improving the website, troubleshooting technical issues, maintaining site quality, and providing general statistics about website usage. We may also receive similar data from our business partners (including online advertising networks) and social media platforms (e.g., Facebook, Instagram, and TikTok), depending on your registration and privacy settings on those third-party social media platforms.

Cookies

A cookie is a small file that contains a string of characters, which is sent to your computer when you visit a website or use an online service. When you revisit that website or use the service again, the cookie allows the site or service to recognize your browser or device. Cookies may store unique identifiers, user preferences, and other information.

We may use "session cookies" or "persistent cookies." Session cookies are temporary and expire once you close your browser or the session ends. Persistent cookies remain on your device for an extended period, or until you or your browser delete them. The duration of persistent cookies depends on their expiration date.

The types of cookies we may use on our website include:

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Strictly Necessary Cookies: These cookies are essential for the website to operate and cannot be turned off in our systems. They are usually set only when you perform certain actions (such as setting privacy preferences, logging in, or filling out forms). You can set your browser to block or alert you about these cookies, but doing so may affect certain website features. These cookies do not store any personally identifiable information.

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Performance Cookies: These cookies help us gather statistics on visits and traffic sources to measure and improve the website’s performance. They help us understand which pages are most and least popular and track visitors' movements around the site. The information collected by these cookies is aggregated and anonymous. If you do not allow these cookies, we will not know when you visited our site or track its performance.

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Functional Cookies: These cookies enable the website to provide enhanced functionality and personalization. They may be set by us or by third-party service providers we have added to the page. If you do not allow these cookies, some or all of these services may not function properly.

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Targeting Cookies: These cookies may be set by our advertising partners through our site. They may be used by these companies to build a profile of your interests and show you relevant ads on other sites. They do not store personal information directly, but they identify your browser and internet device uniquely. If you do not allow these cookies, you will see less targeted advertising.

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We may also use third-party cookies, such as Google Analytics and Google Tag Manager, which set cookies to help analyze how visitors use the site. For information on how Google uses data collected from its services, visit here. If you wish to opt out of Google Analytics using your information, you can use the Google Analytics opt-out browser plugin.

Cookies help us improve the site by providing information about which parts of the website are most popular, enabling us to analyze technical and navigation information, and helping us detect and prevent fraud. Cookies also help us personalize the site for visitors.

Web browsers allow control over most cookies via browser settings. To learn more about cookies, including how to manage and delete them, visit www.allaboutcookies.org. Some web browsers offer settings that allow users to refuse cookies or alert them when cookies are placed. Most mobile devices also offer settings to refuse mobile device identifiers. While users are not required to accept cookies or mobile device identifiers, blocking or refusing them may prevent access to certain features of the site. You can manage your cookie preferences by visiting the footer of our website and selecting the “Do Not Sell or Share My Personal Information” link.

Web Beacons and Pixels

A pixel is a small piece of HTML code embedded in a website or email used to collect information about user behavior and interactions with the website or email.

We may use pixels on certain parts of our website as well as in HTML-format emails sent to you. Pixels can be used to measure the success of our marketing campaigns, compile website usage statistics, and track activities of website and email recipients. For example, we may use pixels from Meta, TikTok, and Google to enable targeted ads and measure their effectiveness. For more information about interest-based advertising, see the "Interest-Based Advertising" section below.

Interest-Based Advertising

We may collect information about your online activities on our site to deliver ads tailored to your individual interests. We may also obtain this information from third-party sites where our ads are displayed.

You may see certain ads on other websites because we partner with advertising partners (including ad networks) to conduct remarketing and retargeting activities. Our advertising partners allow us to send targeted information to users based on demographics, interests, and context. These partners collect your online activity information through automated means, including using third-party cookies, web server logs, and web beacons to track your activity. This information will be used to show you ads that may be of interest to you. Data collected by our advertising partners may include the pages or ads you viewed on websites participating in related ad networks and your behavior on these sites. This data collection occurs on both our site and third-party websites involved in the ad network. This process also helps us track the effectiveness of our marketing campaigns. For example, we use certain advertising partners' targeted ad services to display our ads on other sites based on your previous visits to our site and other online activities.

Use of Information

We may use the information collected for the following purposes:

• Provide you with website services;
• Fulfill your requests, such as those related to orders and payments;
• Create and manage your account;
• Manage our reward programs, discounts, and any contests or giveaways;
• Operate and personalize the products and services we offer, providing a more consistent and personalized experience for each user when interacting with us;
• Personalize our ads, marketing communications, shopping experience, and promotional offers, and send you promotional information we believe may interest you;
• Send you emails or texts about products or offers you may be interested in if you have signed up for our email list or promotional SMS;
• Customer service, security, fraud prevention, or illegal activity prevention, and archiving and backing up the site;
• Research and analysis;
• Respond to your inquiries and communicate with you;
• For our other business purposes, such as data analysis, audits, developing new products or services, enhancing our website, improving our products and services, determining website usage trends, evaluating the effectiveness of our promotional activities, and seeking advice from legal or other professionals;
• When necessary or appropriate: (i) comply with applicable laws; (ii) adhere to legal procedures; (iii) respond to public and government agency requests; (iv) enforce this privacy policy and our terms of use; (v) protect our operations; (vi) protect our rights, privacy, security, or property, and/or the rights of others; (vii) allow us to pursue available remedies or limit the damage we may suffer.

SMS

If you choose to receive our marketing and support SMS, whether through our website or by sending an SMS indicating your consent, you are agreeing (and signing) that you have explicitly consented to receive regular marketing, promotional, and support SMS from us (each an "SMS"), which will be sent via an automatic telephone dialing system. These may include cart abandonment messages. Message frequency may vary. This service is optional, and your consent is not a condition of purchase. You can opt out at any time by replying "STOP" to any SMS you receive. For help, reply "HELP" or contact us via email at info services@faduiio.com . In addition to any charges disclosed to you, your mobile service provider's message and data fees may apply to our confirmation messages and all subsequent messages. Please check your mobile service provider’s pricing plan to determine the costs of browsing data and sending/receiving SMS. Under no circumstances are we or our affiliates responsible for any message fees or wireless charges incurred by you or anyone with access to your wireless device or number. If your carrier does not allow SMS, you may not receive SMS messages. Neither we nor wireless carriers (such as T-Mobile) are responsible for delays in receiving SMS messages or failure to deliver, as the effectiveness of transmission depends on your network operator. SMS services are provided "as is." The data we collect from you when providing any SMS service may include your phone number, service provider name, and the date, time, and content of the SMS. We may use this information to contact you and provide the services you requested. If you voluntarily choose to send SMS to your phone, we will receive and store the information you provide, including your phone number and when you read the SMS. This information will not be shared with third parties except for SMS service aggregators and providers. For more information on SMS, refer to our terms of use.

Information Disclosure

We may disclose the information we collect or that you provide based on this privacy policy:

• To our parent company, subsidiaries, and affiliates for our internal business purposes;
• To contractors, service providers, and other third parties we use to support our business for the performance of our contracts with them. For example, we may use third parties to host our website or help us provide website features, perform data analytics for the website, send email updates about the website and our products, process payments;
• Disclosures through tracking technologies. We may share information collected through tracking technologies with our website analytics and digital advertising service providers;
• In a merger, spin-off, reorganization, dissolution, or other asset sale or transfer event, personal information may be disclosed as one of the assets to buyers or other successors;
• To fulfill the purpose for which you provided the information. For example, if you provide personal information to purchase a product or service, we will use that information to process the payment and facilitate delivery. We may also retain your information for future orders or to process returns, and if you provide an email address to use our site's "Email to a Friend" feature, we will send that email along with your email address to the recipient;
• For any other purposes disclosed at the time you provide the information;
• With your consent.

We may also disclose your personal information:

• To government authorities, law enforcement, or other companies assisting us in preventing or investigating fraud. We may disclose information in the following cases: (1) where permitted or required by law; (2) to prevent or protect against fraud or unauthorized transactions; (3) to investigate an ongoing fraud; (4) to enforce our rights, protect our property, or protect the rights, property, or safety of others, or to support external audits, compliance, and corporate governance functions; (5) as required by subpoena, regulation, binding order of a data protection authority, legal process, government request, or other legal or regulatory proceeding; (6) to pursue available remedies or limit damages we may incur. Information will not be used for marketing by these entities or companies;
• To enforce or apply our terms of use.

We may disclose aggregated information and information that does not identify any individual without restriction.

Social Media

Certain aspects of the website may allow you to interact with social media platforms (such as Facebook, Instagram, TikTok, and YouTube). We will attempt to identify these parts with relevant third-party logos or trademarks. If you interact with the website via social media accounts, you will allow us access to information about you, including content you submit to these online services. If you interact with the website via social media accounts, we may contact you or enable you to share your experiences and content through social media accounts, which may be publicly visible to other users. For information on how these social media services and other third-party platforms, plugins, integrations, and applications process your information, please refer to their respective privacy policies and terms of use, which may allow you to modify the privacy settings for that service or platform.

Data Security Commitment

We have implemented measures to protect your personal information from accidental loss, unauthorized access, use, alteration, and disclosure. Only authorized employees, agents, and contractors (who have agreed to maintain the confidentiality and security of the information) can access this information. All emails and newsletters we send allow you to opt-out of receiving further communications. Unfortunately, data transmitted over the internet cannot be guaranteed to be 100% secure. Therefore, although we strive to protect your personal information, we cannot ensure or guarantee the security of any information you transmit to us, and you do so at your own risk. Once we receive your transmission, we make every effort to ensure its security in our systems.

Information Retention

We will retain the personal information we collect based on the purpose for which it was collected or as required by applicable laws or regulations.

Do Not Track

Our website currently does not take action on "Do Not Track" requests. Do Not Track is a privacy preference you can set in your web browser that indicates you do not wish to have your browsing information collected when you are not interacting with a service. For more details on how to enable the "Do Not Track" feature, visit www.faduiio.com.

Children

We do not knowingly collect or maintain personal information from individuals under the age of 18. Our website is not designed or intended to attract individuals under the age of 18.

Changes Notification

We are committed to protecting your online privacy. This policy may change from time to time, so please review it periodically. If we decide to modify the privacy policy, we will post the changes on the website so that our users are always aware of what information we collect, how we use it, and under what circumstances (if any) we disclose it. If we decide to use personal information in a manner different from what was stated at the time of collection, we will notify users. Users will have the right to opt-out if we choose to use their information in a different way. We will use the privacy policy in effect at the time the information was collected.